Media Outlet Vizaca LTD Date of first publication 05/05/2025 Date of Latest Change 05/05/2025

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

Instagram: instagram.com/vizacamagazine

Twitter/X: twitter.com/vizacamagazine

Pinterest: pinterest.com/vizaca

LinkedIn: linkedin.com/company/vizaca

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

The staff responsible for content at the Media Outlet communicates back to the public through various channels, including email, social media, and direct messaging. They ensure that queries, concerns, and feedback are addressed promptly and professionally. In some cases, a designated editorial staff member may respond directly through content form or social media platforms. Additionally, any necessary updates or clarifications are often posted publicly, ensuring transparency and open communication with the audience.

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

We do provide or handling customer queries through stories@vizaca.com and Info@vizaca.com and here is our company number on which we have active whatsapp and text to respond clients. +44 7458 148439

If you like to share any feedback or suggestion for improvement or correction, Feel free to write us via the below contact form or direct email to feedback@vizaca.com. We will take your suggestion seriously!