7. Disclosure of Editorial Contact Details
7.1. Social Media
The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.
Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?
YesWhat are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?
https://www.facebook.com/Ukranewscom
https://www.facebook.com/TheUkrainianNews
https://x.com/ukranews_com
https://www.instagram.com/ukranewscom/
https://www.threads.net/@ukranewscom
https://t.me/ukranewscom
7.2. Newsroom Contact Details
The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.
Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?
YesIs the method for contacting that person or others at the Media Outlet clearly visible to the public?
YesIn what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?
вказані електронні адреси та номера телефонів номери відповідальних осіб за комунікацію за кожним із напрямів
Також ми повідомляємо на сторінці кожного матеріалу про оновлення чи уточнення за результатами звернень аудиторії. В такому разі в новині буде плашка доповнено або оновлено, а також вказана суть оновлення, дата та час.
7.3. Customer Service Contact Details
The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.
Does the Media Outlet have a department or a single person who is responsible for customer service?
YesWhat are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?
Віолетта Сулак
+38 (050) 447 83 47
client@ukranews.com
Реклама на сайті
Менеджер з реклами та PR
Марія Скорина
+38 (050) 412 82 77 (Viber, WhatsApp, Telegram)
skoryna-ukranews@ukr.net
skoryna@ukranews.com
А також інші відповідальні на сторінці Контакти https://ukranews.com/ua/contacts