Media Outlet AGENDA PROPIA Date of first publication 25/08/2025 Date of Latest Change 23/08/2025

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

Red social: X
Nombre de usuario: agendapropiaap
URL: https://x.com/agendapropiaap

Red social: Instagram
Nombre de usuario: agenda_propia
URL: https://www.instagram.com/agenda_propia/?hl=es

Red social: Facebook
Nombre de usuario: AgendaPropiaGlobal
URL: https://web.facebook.com/AgendaPropiaGlobal

Red social: YouTube
Nombre de usuario: Agenda Propia
URL: https://www.youtube.com/@agendapropia4619

Red social: Linkedin
Nombre de usuario: agendapropia
URL: https://www.linkedin.com/company/agendapropia/?viewAsMember=true

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

AGENDA PROPIA atiende las comunicaciones del público mediante la cuenta de correo electrónico comunicaciones@agendapropia.co, la cual está visible en nuestras plataformas y el formulario de contáctenos https://agendapropia.co/contactenos, ubicado en el menú principal de la página web www.agendapropia.co.

Adicionalmente, se dispone del correo edilmaprada@agendapropia.co, de la directora del medio, quien estará a cargo de responder estas solicitudes o delegará esta función en otra persona de su confianza.

El equipo de Agenda Propia responde:
-A los comentarios o dudas que deja en redes sociales.
-A los correos electrónicos.
-Establece comunicación virtual como video llamadas, en caso de que el usuario y fuente lo requiera.

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

+573203101159
comunicacion@agendapropia.co
https://agendapropia.co/contactenos
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