Media Outlet Play Colectivo Audiovisual Date of first publication 17/02/2025 Date of Latest Change 20/05/2025

11. Responsibility for Content Provided by the General Public

11.1. User Generated Content/Eyewitness News

A Media Outlet shall ensure that the same principles of checking for accuracy, legal, and ethical compliance are applied to journalistic content sourced from the general public (UGC or Eyewitness News content) as with all content it publishes.

Does your Media Outlet publish any content that comes not from staff or freelancers but from external sources such as readers/viewers?

Yes

Does your Media Outlet have set structures to ensure the checking of externally sourced material undergoes the same principles as that created entirely by its own journalists?

Yes

11.2. Editorial Guidelines for UGC/Eyewitness News

There should be specific categories within the Media Outlet’s Editorial Guidelines for dealing with User Generated Content (UGC) or Eyewitness News and these should be publicly accessible. In relation to this type of content the guidelines shall indicate the verification process to be used, how the content should be published with any labelling required and include guidance on dealing with the content providers in a responsible manner.

Do your Editorial Guidelines also include provisions for externally-submitted material?

Yes

11.3. Opinion Guidelines

In relation to opinion or comment pieces the guidelines should set clear requirements of the ethical principles expected which may include but is not limited to prohibition of comment due to defamation, privacy, hate speech and harassment. The Media Outlet should make clear its policy on the moderation of such content, whether it is pre or post publication, and its policy on take-down, notice and appeal provisions.

Do your Editorial Guidelines also include provision for ensuring comment material is free from defamation?

Yes

If you want to publish additional information, please provide it here.

Sí, nuestras directrices establecen explícitamente la prohibición de contenido difamatorio en los comentarios. Se aplican procedimientos de moderación para detectar y eliminar cualquier material que pueda vulnerar este principio.

Do your Editorial Guidelines also include provision for ensuring comment material is free from invasions of privacy?

Yes

If you want to publish additional information, please provide it here.

Sí, nuestras directrices requieren que el contenido de los comentarios respete la privacidad de las personas. Cualquier comentario que vulnere este derecho es identificado y removido de inmediato.

Do your Editorial Guidelines also include provision for ensuring comment material is free from hate speech?

Yes

If you want to publish additional information, please provide it here.

Sí, se prohíbe expresamente en nuestras directrices el discurso de odio. Utilizamos herramientas de revisión y moderación para asegurar que los comentarios sean respetuosos y no inciten a ningún tipo de odio.

Do your Editorial Guidelines also include provision for ensuring comment material is free from harassment?

Yes

If you want to publish additional information, please provide it here.

Sí, nuestras directrices estipulan que los comentarios deben estar libres de acoso y conductas intimidatorias. Implementamos medidas de moderación para eliminar cualquier contenido que promueva el acoso.

Is it clear to the public whether your Media Outlet’s moderation of such comment is pre- or post-publication?

Yes

Does this policy allow for the removal of offending material?

Yes
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