JTI

The Media Outlet has been independently certified according to the JTI Programme and CWA 17493:2019.

Certification Management & Development SAS (CMD Certification) – Colombia

Certified by

Certification Management & Development SAS (CMD Certification) – Colombia

Date of certification

16/10/2024

Contact details

Calle 95 # 48-40
110111 BOGOTA
Colombia

Media Outlet Editorial Río Negro Date of first publication 20/02/2024 Date of Latest Change 16/10/2024

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

https://www.facebook.com/diariorionegro/
https://www.youtube.com/@DiarioRioNegro
https://twitter.com/rionegrocomar
https://www.instagram.com/rionegrocomar/
https://www.tiktok.com/@rionegrocomar

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

Los puntos 4.14 y 4.15 de nuestras Directrices Editoriales con sus respectivos enlaces

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

Contamos con un call center (0800-222-2746) y los datos de contacto informados antes en este formulario.

Teléfonos de Redacción
General Roca: 0298-443 9300
Neuquén: 0299-4490900
S. C. de Bariloche: 0294-4420058
Viedma: 02920-424142
RÍO NEGRO RADIO: +5492996345635

Comunicación vía correo electrónico
Para compartir información, hacer consultas o realizar denuncias: ultimomomento@rionegro.com.ar
Publicidad Papel: publicidad@rionegro.com.ar
Publicidad Digital: publicidadonline@rionegro.com.ar
Carta de lectores: cartas@rionegro.com.ar
Club Río Negro: infoclub@rionegro.com.ar
Distribuidora Río Negro: ern_distribuidora@rionegro.com.ar

Redacción Río Negro
Editor General: Federico Aringoli | federico@rionegro.com.ar
Prosecretario de Redacción: Martín Belvis | martinbelvis@rionegro.com.ar
Editora Jefa Digital: Virginia Trifogli | vtrifogli@rionegro.com.ar
Sub Editora Jefa Digital: Daniela Castro | danielacastro@rionegro.com.ar
Editora Jefa Historias (Ciencia, sociedad y cultura): Emiliana Cortona | ecortona@rionegro.com.ar
Editora Jefa Región Neuquén: Andrea Durán | andrea.duran@rionegro.com.ar
Editora Jefa Región Río Negro: Soledad Maradona | soledadmaradona@rionegro.com.ar
Editor Jefe de Noticias: Joaquín Peralta | jperalta@rionegro.com.ar
Editor Jefe Edición Impresa: Leonardo Herreros | lherreros@rionegro.com.ar
Editora Jefa Audiencias: Andrea Saldías | andreaideas@rionegro.com.ar
Editor de Producto: Matías Del Pozzi| matiasdelpozzi@rionegro.com.ar
Editora de Género: Laura Loncopan Berti | lauraloncopan@rionegro.com.ar
Energía: Victoria Terzaghi | victoriat@rionegro.com.ar
Deportes: Cristian Helou | chelou@rionegro.com.ar
Opinión: Leonardo Herreros | lherreros@rionegro.com.ar
Economía: Diego Penizzotto | diegopenizzotto@rionegro.com.ar
Voy Turismo: Lorena Vincenty | lvincenty@rionegro.com.ar
Tecnología: Mario Nehuen | marionehuen@rionegro.com.ar
Fotografía: Alejandro Carnevale | alejandroc@rionegro.com.ar
Radio: Virginia Trifogli | vtrifogli@rionegro.com.ar
Contenido de Marca: Horacio Lara | hlara@rionegro.com.ar
Archivo: Edith Cabrera | ecabrera@rionegro.com.ar