Media Outlet MNC Trijaya Date of first publication 25/03/2025 Date of Latest Change 25/03/2025

7. Disclosure of Editorial Contact Details

7.1. Social Media

The Media Outlet shall provide the contact details of the professional social media accounts of those responsible for interacting with and responding to public queries about the organisation’s editorial content. This can be management, senior editorial staff, the ombudsperson, readers editor or equivalent.

Does the Media Outlet have social media accounts for the public to use to make queries or respond to Content?

Yes

What are the URLs or other identification of all social media accounts used by members of the public to contact the Media Outlet?

TikTok: @mnctrijaya⁣⁣
Twitter: @mnctrijaya⁣⁣
Instagram: @mnctrijayafm⁣⁣
Facebook: MNC Trijaya 104.6 FM Jakarta⁣⁣
Youtube: @trijayafm
www.mnctrijaya.com

7.2. Newsroom Contact Details

The Media Outlet shall provide public contact details that will facilitate communication with the newsroom(s). The editorial staff, when informed of the public's queries, should be able to communicate back to the public.

Does the Media Outlet have a person responsible for dealing with communication from the public regarding the Content?

Yes

Is the method for contacting that person or others at the Media Outlet clearly visible to the public?

Yes

In what ways does the staff of the Media Outlet responsible for the Content communicate back to the public results of queries, concerns, etc.?

The public can contact the social media staff via the editorial email, WhatsApp messages, or comments on social media accounts, and they will respond accordingly.

Editorial Email: redaksi@mnctrijaya.com
Hotline WhatsApp: 0812 111 1046 / https://wa.me/628121111046)
Phone: (62 21) 3923 555 (Hunting)
Fax: (62 21) 3925 269

Twitter: @mnctrijaya or (https://twitter.com/mnctrijaya)
Instagram: @mnctrijayafm or https://www.instagram.com/mnctrijayafm/
Facebook: MNC Trijaya 104.6 FM Jakarta or https://www.facebook.com/mnctrijaya

For more details, visit MNC Trijaya Contact Page here: https://www.mnctrijaya.com/kontak-kami)

Twitter: @mnctrijaya⁣⁣
Instagram: @mnctrijayafm⁣⁣
Facebook: MNC Trijaya 104.6 FM Jakarta⁣⁣

7.3. Customer Service Contact Details

The Media Outlet shall provide all available contact details: telephone numbers, email addresses, and correspondence address of its customer service. If the organisation does not have a department, a contact should be provided for readers or other stakeholders to be able to get in touch with the Media Outlet.

Does the Media Outlet have a department or a single person who is responsible for customer service?

Yes

What are the contact details, including telephone numbers, email addresses, correspondence addresses, for customer service or the equivalent within the Media Outlet?

Trijaya Editorial WhatsApp Hotline: 0812 111 1046 / https://wa.me/628121111046
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