Media Outlet The Colorado Sun Legal Entity The Colorado Sun Date of first publication 17/11/2022 Date of Latest Change 04/10/2022

10. Accuracy

10.1. Processes for Ensuring Accuracy

The Media Outlet shall have internal rules with a systematic editorial process to make sure that the content is accurate and the Editorial Guidelines are adhered to. This may include the verification process for the content and the role of editorial oversight.

Do you have internal rules and a systematic editorial process to ensure the accuracy of your content?


If you want to publish additional information, please provide it here.

VIII. Accountability
Human beings — and that includes journalists — make mistakes. At The Colorado Sun, we work as hard as we can to prevent them, and we are tough on ourselves when we fail. But, while we know that some mistakes are bound to happen, we never take a lax approach to fixing them. Instead, we act quickly to right our wrongs, both small and big, because we understand that the responsibility of telling the truth comes with the equal responsibility of owning up when we mess up.

Every one of our journalists is responsible for thoroughly fact-checking their own work. While editors and other colleagues may serve as additional lines of defense against mistakes, it is the journalists who gather the information and produce the content who are primarily responsible for the accuracy of it.

During editing and other production processes, editors must take care not to insert mistakes into the content. When in doubt, editors should consult the journalists who produced the work to double-check information.

When journalists at The Colorado Sun become aware of an error, they must correct it. If the information does need to be corrected, journalists must consult an editor, explaining what is wrong, how the mistake occurred and what the correction is.

Journalists must make sure the information in the proposed correction is accurate before inserting it into the article in lieu of the mistaken information. A correction notice must then be posted on the article stating how it was corrected.

Retraction and take-down requests
In general, The Colorado Sun does not grant requests to retract or take down news articles unless the article is so fundamentally and factually flawed that no correction or follow-up reporting could fix it and its continued presence online is causing active harm to public understanding or discourse.

If, after investigation, we determine that information contained in an article is inaccurate, our first move should be to correct it immediately and post a notice of that correction. If the article leaves out important follow-up details that occurred after the article’s publication — such as an article about an individual who was criminally charged but who had those charges dropped following the article’s publication — a follow-up story or a note posted to the original article may be appropriate.

Restorative practices
Sometimes, a journalist’s error goes beyond an inadvertent mistake to something bigger. This could be insensitivity in news coverage, mistreatment of individuals in person or online, or other misbehavior in violation of this code. When that happens, The Colorado Sun is committed to making things right.

This means we work immediately to respond to allegations of misconduct, and we investigate those allegations thoroughly. When appropriate, we reach out to affected individuals and talk with them on the phone or meet with them in person to listen to their thoughts about what we did wrong and how we can fix it.

We take their opinions seriously. And, when necessary, we punish journalists for their misbehavior.

When Colorado Sun journalists make mistakes, an editor should talk with them about how the mistake happened and how to prevent it in the future.

Not every mistake requires a journalist to be harshly punished, but editors and other newsroom leaders should be especially aware of patterns of conduct that create habitual or ongoing problems. If strict discipline is required — including suspension or dismissal — it should be decided in accordance with The Colorado Sun’s operating and employment agreements.

When appropriate in instances of major misconduct, The Colorado Sun should publish a story explaining a journalist’s discipline, while also adhering to all personnel privacy rules and employment agreements by which it is bound.

No one — not Sun journalists, not freelancers, not members of the public, and not sources — should be retaliated against or otherwise penalized for bringing forward concerns about inaccurate information or potential violations of this code. We welcome people’s input to make us better.

Do you have internal rules and a systematic editorial process to ensure that the Editorial Guidelines are adhered to?


Do you have a verification process for content and the role of editorial oversight?


10.2. Process Review

There shall be a mechanism for the periodic review of the editorial processes to ensure that they are in compliance with the Editorial Guidelines and that the accountability processes are effective and being used to support them.

Do you have a mechanism for periodic review of the effectiveness of the implementation of your Editorial Guidelines in your editorial processes?


If you want to publish additional information, please provide it here.
Our structure as a Public Benefit Corporation requires us to have an annual evaluation of our benefit to the public

Is your accountability mechanism (internal or external) subject to periodic review?


10.3. Statistics and External Content

Statistics and external photographs/video/audio content should be sourced and verified.

Do your Editorial Guidelines require that statistics should be sourced and verified?


Do your Editorial Guidelines require that external photographs/video/audio content should be sourced and verified?


10.4. Identification of Journalists, Agencies

Principle and secondary authors should be identified, or if not, then recorded via publishing mechanisms, so that this information can be accessed if there is a query. This includes any news agency material subscribed to by the Media Outlet. Any details of individuals should be subject to the legal requirements of data protection and security considerations.

Are the Individual Journalists (including external sources) identified, for example through a byline, or recorded in publishing mechanism so that this information can be accessed?


Is all News Agency material used by the Media Outlet recorded and tracked?


10.5. Location Reporting

In news reporting, it should be clear to any reader or audience where a report is being written from, and if it includes location reporting. Where location reporting is constrained due to the mechanism or conditions of the facilitation this should be identified, e.g. an embed with an official army or independent travel with local militias. This may also include occasions where the reporting has been facilitated by a commercial, NGO or governmental organisation and labelling is necessary for transparency.

Is location reporting identified in your content?


Do your Editorial Guidelines require transparency where a location report has been facilitated by an external body?


10.6. Automatically Generated Content

News content generated, wholly or partly, automatically by means of algorithmic processes (such as but not limited to text generating systems, bots or artificial intelligence) shall be clearly indicated.

Do you publish any content that is automatically generated?


10.7. Algorithmic Dissemination and Curation

A Media Outlet shall indicate its policy on the use of algorithms for news content dissemination or curation and its adherence to best practice requirements from regulatory or advisory bodies.

Do you use any algorithms for the dissemination or curation of content?


10.8. Treatment of Explicit Content

Editorial processes shall ensure the ethically appropriate treatment of violent and explicit content, of content which features children or other vulnerable people, and of live content.

Do your Editorial Guidelines ensure the ethically appropriate treatment of violent and explicit content?


Do your Editorial Guidelines ensure the ethically appropriate treatment of content which features children or other vulnerable people?


If you want to publish additional information, please provide it here.

Treatment of naive or inexperienced sources, including children
For the same reason we hold politicians and other media-savvy people to a higher standard, we give extra consideration to how we treat people who are especially vulnerable or inexperienced in dealing with the media. This means we take special care to identify ourselves and explain how the information provided will be used. We are patient when explaining how we operate, and we answer questions about the potential consequences of providing information as best as we are able.

This is especially true when dealing with children. When interviewing or photographing children, we make an effort to speak with their parents or guardians so we can explain the purpose of the story and how the information or photo will be used.

Do your Editorial Guidelines ensure the ethically appropriate handling of live content?